+Defined Roles & Responsibilities
---+Assigned Roles & Responsibilities Awareness

Defined Roles & Responsibilities

Description

Mechanisms exist to define cybersecurity roles & responsibilities for all personnel.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ NIST NICE cybersecurity workforce framework alignment
∙ Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ NIST NICE cybersecurity workforce framework alignment
∙ Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ NIST NICE cybersecurity workforce framework alignment
∙ Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ NIST NICE cybersecurity workforce framework alignment
∙ Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ NIST NICE cybersecurity workforce framework alignment
∙ Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Human Resources Security (HRS) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with HRS domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Personnel management-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ The Human Resources (HR) department provides guidance on secure HR practices for hiring, retaining and terminating employees, contractors and other personnel that work on behalf of the organization.
▪ Formal roles and responsibilities for cybersecurity and/or data protection are not consistent and/or standardized.

Level 2 Planned Tracked

Human Resources Security (HRS) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with HRS domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with HRS domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with HRS domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Personnel management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Personnel management is decentralized at a localized/regionalized function, where there are non-standardized methods to govern personnel matters across the organization.
▪ Localized HR practices are implemented for hiring, managing, training, investigating and terminating employees, contractors and other personnel that work on behalf of the organization.

Level 3 Well Defined

Human Resources Security (HRS) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with HRS domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with HRS domain capabilities are well-documented and kept current by process owners.
▪ A Human Resources (HR) team, or similar function, is appropriately staffed and supported to implement and maintain HRS domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of human resources security operations (e.g., personnel management software solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with HRS domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to define cybersecurity roles & responsibilities for all personnel.

Level 4 Quantitatively Controlled

Human Resources Security (HRS) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Panoramica

Assigned Roles & Responsibilities Awareness

Description

Mechanisms exist to communicate with users about their roles and responsibilities to maintain a safe and secure working environment.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Formal onboarding training
∙ Acceptable Use / Rules of Behavior (RoB)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Formal onboarding training
∙ Acceptable Use / Rules of Behavior (RoB)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal onboarding training
∙ Acceptable Use / Rules of Behavior (RoB)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Formal onboarding training
∙ Acceptable Use / Rules of Behavior (RoB)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Formal onboarding training
∙ Acceptable Use / Rules of Behavior (RoB)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Human Resources Security (HRS) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with HRS domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with HRS domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with HRS domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Personnel management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Personnel management is decentralized at a localized/regionalized function, where there are non-standardized methods to govern personnel matters across the organization.
▪ Localized HR practices are implemented for hiring, managing, training, investigating and terminating employees, contractors and other personnel that work on behalf of the organization.

Level 3 Well Defined

Human Resources Security (HRS) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with HRS domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with HRS domain capabilities are well-documented and kept current by process owners.
▪ A Human Resources (HR) team, or similar function, is appropriately staffed and supported to implement and maintain HRS domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of human resources security operations (e.g., personnel management software solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with HRS domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to communicate with users about their roles and responsibilities to maintain a safe and secure working environment.

Level 4 Quantitatively Controlled

Human Resources Security (HRS) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Regolamentazioni correlate

2. Requisiti identificati

Requisiti

3. Regolamentazioni correlate

Regolamentazioni
EULAW Articolo 2 Elementi generali delle politiche, delle procedure, dei protocolli e degli strumenti per la sicurezza delle TIC
-
EULAW Articolo 15 Gestione dei progetti relativi alle TIC
-
EULAW Articolo 17 Gestione delle modifiche delle TIC
-
EULAW Articolo 19 Politica delle risorse umane

Articolo 19

Politica delle risorse umane

Le entità finanziarie includono nella loro politica delle risorse umane o in altre politiche pertinenti tutti gli elementi seguenti relativi alla sicurezza delle TIC:

a) 

l’identificazione e l’assegnazione di eventuali responsabilità specifiche in materia di sicurezza delle TIC;

b) 

l’obbligo, per il personale dell’entità finanziaria e dei fornitori terzi di servizi TIC che utilizzano o accedono alle risorse TIC dell’entità finanziaria, di:

i) 

essere informati e rispettare le politiche, le procedure e i protocolli di sicurezza delle TIC dell’entità finanziaria;

ii) 

essere a conoscenza dei canali di segnalazione predisposti dall’entità finanziaria per l’individuazione di comportamenti anomali, compresi, se del caso, i canali di segnalazione stabiliti in linea con la direttiva (UE) 2019/1937 del Parlamento europeo e del Consiglio ( 1 );

iii) 

per il personale, restituire all’entità finanziaria, alla cessazione del rapporto di lavoro, tutte le risorse TIC e i patrimoni informativi materiali in loro possesso che appartengono all’entità finanziaria.
EULAW Articolo 21 Controllo degli accessi

Articolo 21

Controllo degli accessi

Nell’ambito del controllo dei diritti di gestione degli accessi, le entità finanziarie elaborano, documentano e attuano una politica che contiene tutti gli elementi seguenti:

a) 

l’assegnazione dei diritti di accesso alle risorse TIC in base ai principi della necessità di sapere, della necessità di usare e del privilegio minimo, anche per l’accesso remoto e di emergenza;

b) 

una separazione dei compiti, concepita per impedire l’accesso ingiustificato ai dati critici o per impedire l’assegnazione di combinazioni di diritti di accesso che potrebbero essere utilizzati per eludere i controlli;

c) 

una disposizione sulla responsabilità degli utenti, limitando per quanto possibile l’uso di account utente generici e condivisi e garantendo che gli utenti siano in ogni momento identificabili per le azioni eseguite nei sistemi di TIC;

d) 

una disposizione sulle restrizioni di accesso alle risorse TIC, che definisca i controlli e gli strumenti per prevenire l’accesso non autorizzato;

e) 

procedure di gestione degli account per concedere, modificare o revocare i diritti di accesso per gli account utente e generici, compresi gli account amministratore generici, che comprendano disposizioni relative a tutti gli aspetti seguenti:

i) 

l’assegnazione di ruoli e responsabilità per la concessione, il riesame e la revoca dei diritti di accesso;

ii) 

l’assegnazione di accessi privilegiati, di emergenza e di amministratore in base alla necessità di utilizzo o ad hoc per tutti i sistemi di TIC;

iii) 

la revoca dei diritti di accesso senza indebito ritardo al termine del rapporto di lavoro o quando l’accesso non è più necessario;

iv) 

l’aggiornamento dei diritti di accesso quando sono necessarie modifiche e almeno una volta all’anno per tutti i sistemi di TIC diversi da quelli che supportano funzioni essenziali o importanti e almeno ogni sei mesi per i sistemi di TIC che supportano funzioni essenziali o importanti;

f) 

i metodi di autenticazione, che comprendano tutti gli aspetti seguenti:

i) 

l’uso di metodi di autenticazione commisurati alla classificazione effettuata in conformità dell’articolo 8, paragrafo 1, del regolamento (UE) 2022/2554 e al profilo di rischio complessivo delle risorse TIC, tenendo conto delle pratiche più avanzate;

ii) 

l’uso di metodi di autentificazione robusti, conformemente alle pratiche e alle tecniche più avanzate, per l’accesso remoto alla rete dell’entità finanziaria, per l’accesso privilegiato, per l’accesso alle risorse TIC che supportano funzioni essenziali o importanti o per le risorse TIC accessibili al pubblico;

g) 

le misure di controllo degli accessi fisici, tra cui:

i) 

l’identificazione e il logging delle persone fisiche autorizzate ad accedere ai locali, ai centri di elaborazione dati, alle aree designate come sensibili dall’entità finanziaria in cui risiedono le risorse TIC e i patrimoni informativi;

ii) 

la concessione dei diritti di accesso fisico alle risorse TIC critiche solo alle persone autorizzate, secondo i principi della necessità di sapere e del privilegio minimo, e su base ad hoc;

iii) 

il monitoraggio dell’accesso fisico ai locali, ai centri di elaborazione dati e alle aree designate come sensibili dall’entità finanziaria in cui risiedono le risorse TIC, i patrimoni informativi o entrambi;

iv) 

il riesame dei diritti di accesso fisico per garantire la revoca tempestiva dei diritti di accesso non necessari.

Ai fini della lettera e), punto i), le entità finanziarie stabiliscono il periodo di conservazione, tenendo conto degli obiettivi aziendali e di sicurezza delle informazioni, dei motivi della registrazione dell’evento nei log e dei risultati della valutazione dei rischi informatici.

Ai fini della lettera e), punto ii), le entità finanziarie utilizzano, ove possibile, account dedicati per lo svolgimento di compiti amministrativi sui sistemi di TIC. Ove possibile e opportuno, le entità finanziarie adottano soluzioni automatizzate per la gestione degli accessi privilegiati.

Ai fini della lettera g), punto i), l’identificazione e il logging sono commisurati all’importanza dei locali, dei centri di elaborazione dati, delle aree designate come sensibili e alla criticità delle operazioni o dei sistemi di TIC ivi ubicati.

Ai fini della lettera g), punto iii), il monitoraggio è commisurato alla classificazione effettuata conformemente all’articolo 8, paragrafo 1, del regolamento (UE) 2022/2554 e alla criticità dell’area cui si accede.
EULAW Articolo 23 Individuazione di attività anomale e criteri per l’individuazione degli incidenti connessi alle TIC e la risposta agli stessi
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EULAW Articolo 28 Governance e organizzazione
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EULAW Articolo 5 Governance e organizzazione
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EULAW Articolo 32 Sicurezza del trattamento
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EULAW Articolo 5 2

2.   L’organo di gestione dell’entità finanziaria definisce e approva l’attuazione di tutte le disposizioni concernenti il quadro per la gestione dei rischi informatici di cui all’articolo 6, paragrafo 1, vigila su tale attuazione e ne è responsabile.

Ai fini del primo comma, l’organo di gestione:

a)

assume la responsabilità finale per la gestione dei rischi informatici dell’entità finanziaria;

b)

predispone politiche miranti a garantire il mantenimento di standard elevati di disponibilità, autenticità, integrità e riservatezza dei dati;

c)

definisce chiaramente ruoli e responsabilità per tutte le funzioni connesse alle TIC e stabilisce adeguati meccanismi di governance al fine di garantire una comunicazione, una cooperazione e un coordinamento efficaci e tempestivi tra tali funzioni;

d)

ha la responsabilità generale di definire e approvare la strategia di resilienza operativa digitale di cui all’articolo 6, paragrafo 8, compresa la determinazione del livello appropriato di tolleranza per i rischi informatici dell’entità finanziaria, ai sensi dell’articolo 6, paragrafo 8, lettera b);

e)

approva, supervisiona e riesamina periodicamente l’attuazione della politica di continuità operativa delle TIC e dei piani di risposta e ripristino relativi alle TIC dell’entità finanziaria, di cui rispettivamente all’articolo 11, paragrafi 1 e 3, che possono essere adottati come politica specifica dedicata che costituisce parte integrante della politica generale di continuità operativa e del piano di risposta e ripristino dell’entità finanziaria;

f)

approva e riesamina periodicamente i piani interni di audit in materia di TIC dell’entità finanziaria, gli audit in materia di TIC e le più importanti modifiche a essi apportate;

g)

assegna e riesamina periodicamente le risorse finanziarie adeguate per soddisfare le esigenze di resilienza operativa digitale dell’entità finanziaria rispetto a tutti i tipi di risorse, compresi i pertinenti programmi di sensibilizzazione sulla sicurezza delle TIC e le attività di formazione sulla resilienza operativa digitale di cui all’articolo 13, paragrafo 6, nonché le competenze in materia di TIC per tutto il personale;

h)

approva e riesamina periodicamente la politica dell’entità finanziaria relativa alle modalità per l’uso dei servizi TIC prestati dal fornitore terzo di servizi TIC;

i)

istituisce a livello aziendale canali di comunicazione che gli consentono di essere debitamente informato in merito a quanto segue:

i)

gli accordi conclusi con i fornitori terzi di servizi TIC sull’uso di tali servizi;

ii)

le relative eventuali modifiche importanti e pertinenti previste riguardo ai fornitori terzi di servizi TIC;

iii)

il potenziale impatto di tali modiche sulle funzioni essenziali o importanti soggette agli accordi in questione, compresa una sintesi dell’analisi del rischio per valutare l’impatto di tali modifiche, nonché almeno gli gravi incidenti TIC e il loro impatto, le misure di risposta e ripristino e le misure correttive.

Ticket collegati

Collegamenti
is related to Annual
is related to relative Control Weighting = 10
is related to People
is related to Identify
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Harm from Illegal, Abusive or Unsafe Content / Conduct
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Lack of a security-minded workforce
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to SCRM Focus Tier 1 STRATEGIC
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Dysfunctional Management Practices
blocks Human Error
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SP-01.01B
blocks OPS-10.01B
blocks OPS-32.03B
is blocked by HRS-04 Defined Roles & Responsibilities – Assessment Procedure
blocks PM-13 Security and Privacy Workforce
blocks PS-09 Position Descriptions
blocks PS-09 [L] Position Descriptions
blocks PS-09 [M] Position Descriptions
blocks PS-09 [H] Position Descriptions
blocks PM-13 [P] Security and Privacy Workforce
blocks 03.01.22 Publicly Accessible Content
blocks 03.02.02 Role-Based Training
blocks 03.06.04 Incident Response Training
blocks 03.06.05 Incident Response Plan
blocks 03.07.06 Maintenance Personnel
blocks 03.08.02 Media Access
blocks 03.15.03 Rules of Behavior
blocks 03.16.03 External System Services
blocks GV.RM-05 Lines of communication across the organization are established for cybersecurity risks, including risks from suppliers and other third parties
blocks GV.RR Roles, Responsibilities, and Authorities
blocks GV.RR-02 Roles, responsibilities, and authorities related to cybersecurity risk management are established, communicated, understood, and enforced
blocks ID.AM Asset Management
blocks PO.2 Implement Roles and Responsibilities
blocks PO.2.1 Create new roles and alter responsibilities for existing roles as needed to encompass all parts of the SDLC. Periodically review and maintain the …
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