+Article 10 1

Article 10 1

1.   Member States shall require that credit purchasers and credit servicers, in their relationships with borrowers:

(a)

act in good faith, fairly and professionally;

(b)

provide information to borrowers that is not misleading, unclear or false;

(c)

respect and protect the personal information and privacy of borrowers;

(d)

communicate with borrowers in a way that does not constitute harassment, coercion or undue influence.

1. Pregled

,

1.1 Reference

1.2 Utvrđeni zahtjevi

1.3 Povezani standardi

2. Utvrđeni zahtjevi

Zahtjevi

3. Povezani standardi

Standardi