+Physical Access Control
---+Physical Access Device Inventories
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Physical Access Control
Description
Physical access control mechanisms exist to enforce physical access authorizations for all physical access points (including designated entry/exit points) to facilities (excluding those areas within the facility officially designated as publicly accessible).
Possible Solutions & Considerations
Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2
∙ Physical security policy
∙ Door locks and key management
Small Business (10-49 staff) / BLS Firm Size Classes 3-4
∙ Physical security policy
∙ Access log
∙ Visitor procedures
Medium Business (50-249 staff) / BLS Firm Size Classes 5-6
∙ Staffed lobby (receptionist)
∙ Physical security guards
∙ Verify individual access authorizations before granting access to the facility.
∙ Control entry to the facility containing the system using physical access devices and/or guards.
∙ Control access to areas officially designated as publicly accessible in accordance with the organization's assessment of risk.
∙ Secure keys, combinations and other physical access devices.
Large Business (250-999 staff) / BLS Firm Size Classes 7-8
∙ Staffed lobby (receptionist)
∙ Physical security guards
∙ Verify individual access authorizations before granting access to the facility.
∙ Control entry to the facility containing the system using physical access devices and/or guards.
∙ Control access to areas officially designated as publicly accessible in accordance with the organization's assessment of risk.
∙ Secure keys, combinations and other physical access devices.
Enterprise (> 1,000 staff) / BLS Firm Size Class 9
∙ Staffed lobby (receptionist)
∙ Physical security guards
∙ Verify individual access authorizations before granting access to the facility.
∙ Control entry to the facility containing the system using physical access devices and/or guards.
∙ Control access to areas officially designated as publicly accessible in accordance with the organization's assessment of risk.
∙ Secure keys, combinations and other physical access devices.
SCR-CMM
Level 0 Not Performed
Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.
Level 1 Performed Informally
SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.
Level 2 Planned Tracked
Physical & Environmental Security (PES) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PES domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with PES domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PES domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Physical security / facilities management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Physical security / facilities management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ Physical security controls and technologies primarily focus on protecting High Value Assets (HVAs), including environments where sensitive/regulated data is stored, transmitted and processed.
▪ Physical security controls and technologies ensure that only authorized personnel are allowed access to secure areas.
▪ A facilities maintenance team, or similar function, manages the operation of automated physical and environmental protection controls.
▪ Physical security controls and technologies are configured to enforce physical access authorizations for all physical access points (including designated entry/exit points) to facilities (excluding those areas within the facility officially designated as publicly accessible).
Level 3 Well Defined
Physical & Environmental Security (PES) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PES domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PES domain capabilities are well-documented and kept current by process owners.
▪ A facilities management team, or similar function, is appropriately staffed and supported to implement and maintain NET domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of physical and environmental security operations (e.g., facility management solution, visitor log management automation and proximity badge access).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PES domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational physical security capability exists to enforce physical access authorizations for all physical access points (including designated entry/exit points) to facilities (excluding those areas within the facility officially designated as publicly accessible).
Level 4 Quantitatively Controlled
Physical & Environmental Security (PES) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.
Level 5 Continuously Improving
Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
1. Panoramica
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Standard |
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Physical Access Device Inventories
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Description
Mechanisms exist to maintain an accurate inventory of all physical access devices (e.g., RFID cards, access fobs and door keys).
Possible Solutions & Considerations
Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2
∙ Key and badge log (spreadsheet) with holder name
Small Business (10-49 staff) / BLS Firm Size Classes 3-4
∙ Key/badge inventory with issuance and return records
∙ Periodic reconciliation of issued devices
Medium Business (50-249 staff) / BLS Firm Size Classes 5-6
∙ Physical access control system badge inventory
∙ Key management log or key cabinet (e.g., KeyWatcher)
∙ Annual reconciliation
Large Business (250-999 staff) / BLS Firm Size Classes 7-8
∙ PACS credential inventory reconciled with HR roster
∙ Electronic key management system (e.g., Traka, KeyWatcher)
∙ Quarterly reconciliation
Enterprise (> 1,000 staff) / BLS Firm Size Class 9
∙ Enterprise PACS credential lifecycle management
∙ Electronic key management with audit trail
∙ Automated reconciliation against identity system
SCR-CMM
Level 0 Not Performed
Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.
Level 1 Performed Informally
Physical & Environmental Security (PES) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with PES domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Physical security-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ Physical security controls are primarily administrative in nature (e.g., policies & standards), focusing on protecting High Value Assets (HVAs).
▪ IT and/or cybersecurity personnel implement appropriate physical security practices to protect the confidentiality, integrity, availability and safety of the organization's technology assets and data.
Level 2 Planned Tracked
SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).
Level 3 Well Defined
Physical & Environmental Security (PES) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PES domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PES domain capabilities are well-documented and kept current by process owners.
▪ A facilities management team, or similar function, is appropriately staffed and supported to implement and maintain NET domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of physical and environmental security operations (e.g., facility management solution, visitor log management automation and proximity badge access).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PES domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to maintain an accurate inventory of all physical access devices (e.g., RFID cards, access fobs and door keys).
Level 4 Quantitatively Controlled
Physical & Environmental Security (PES) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.
Level 5 Continuously Improving
Physical & Environmental Security (PES) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Based on predictive analysis, process improvements are implemented according to “continuous improvement” practices that affect process changes.
▪ Stakeholders make time-sensitive decisions to support operational efficiency, which may include automated remediation actions via Artificial Intelligence (AI) or Machine Learning (ML) technologies.
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1.1 Riferimenti
1.2 Requisiti identificati
1.3 Regolamentazioni correlate
2. Requisiti identificati
Requisiti
| Fonte |
Requisito |
3. Regolamentazioni correlate
Regolamentazioni
| Fonte |
Regolamentazione |
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EULAW
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Articolo 21 Controllo degli accessi
Articolo 21
Nell’ambito del controllo dei diritti di gestione degli accessi, le entità finanziarie elaborano, documentano e attuano una politica che contiene tutti gli elementi seguenti:
a)
l’assegnazione dei diritti di accesso alle risorse TIC in base ai principi della necessità di sapere, della necessità di usare e del privilegio minimo, anche per l’accesso remoto e di emergenza;
b)
una separazione dei compiti, concepita per impedire l’accesso ingiustificato ai dati critici o per impedire l’assegnazione di combinazioni di diritti di accesso che potrebbero essere utilizzati per eludere i controlli;
c)
una disposizione sulla responsabilità degli utenti, limitando per quanto possibile l’uso di account utente generici e condivisi e garantendo che gli utenti siano in ogni momento identificabili per le azioni eseguite nei sistemi di TIC;
d)
una disposizione sulle restrizioni di accesso alle risorse TIC, che definisca i controlli e gli strumenti per prevenire l’accesso non autorizzato;
e)
procedure di gestione degli account per concedere, modificare o revocare i diritti di accesso per gli account utente e generici, compresi gli account amministratore generici, che comprendano disposizioni relative a tutti gli aspetti seguenti:
i)
l’assegnazione di ruoli e responsabilità per la concessione, il riesame e la revoca dei diritti di accesso;
ii)
l’assegnazione di accessi privilegiati, di emergenza e di amministratore in base alla necessità di utilizzo o ad hoc per tutti i sistemi di TIC;
iii)
la revoca dei diritti di accesso senza indebito ritardo al termine del rapporto di lavoro o quando l’accesso non è più necessario;
iv)
l’aggiornamento dei diritti di accesso quando sono necessarie modifiche e almeno una volta all’anno per tutti i sistemi di TIC diversi da quelli che supportano funzioni essenziali o importanti e almeno ogni sei mesi per i sistemi di TIC che supportano funzioni essenziali o importanti;
f)
i metodi di autenticazione, che comprendano tutti gli aspetti seguenti:
i)
l’uso di metodi di autenticazione commisurati alla classificazione effettuata in conformità dell’articolo 8, paragrafo 1, del regolamento (UE) 2022/2554 e al profilo di rischio complessivo delle risorse TIC, tenendo conto delle pratiche più avanzate;
ii)
l’uso di metodi di autentificazione robusti, conformemente alle pratiche e alle tecniche più avanzate, per l’accesso remoto alla rete dell’entità finanziaria, per l’accesso privilegiato, per l’accesso alle risorse TIC che supportano funzioni essenziali o importanti o per le risorse TIC accessibili al pubblico;
g)
le misure di controllo degli accessi fisici, tra cui:
i)
l’identificazione e il logging delle persone fisiche autorizzate ad accedere ai locali, ai centri di elaborazione dati, alle aree designate come sensibili dall’entità finanziaria in cui risiedono le risorse TIC e i patrimoni informativi;
ii)
la concessione dei diritti di accesso fisico alle risorse TIC critiche solo alle persone autorizzate, secondo i principi della necessità di sapere e del privilegio minimo, e su base ad hoc;
iii)
il monitoraggio dell’accesso fisico ai locali, ai centri di elaborazione dati e alle aree designate come sensibili dall’entità finanziaria in cui risiedono le risorse TIC, i patrimoni informativi o entrambi;
iv)
il riesame dei diritti di accesso fisico per garantire la revoca tempestiva dei diritti di accesso non necessari.
Ai fini della lettera e), punto i), le entità finanziarie stabiliscono il periodo di conservazione, tenendo conto degli obiettivi aziendali e di sicurezza delle informazioni, dei motivi della registrazione dell’evento nei log e dei risultati della valutazione dei rischi informatici.
Ai fini della lettera e), punto ii), le entità finanziarie utilizzano, ove possibile, account dedicati per lo svolgimento di compiti amministrativi sui sistemi di TIC. Ove possibile e opportuno, le entità finanziarie adottano soluzioni automatizzate per la gestione degli accessi privilegiati.
Ai fini della lettera g), punto i), l’identificazione e il logging sono commisurati all’importanza dei locali, dei centri di elaborazione dati, delle aree designate come sensibili e alla criticità delle operazioni o dei sistemi di TIC ivi ubicati.
Ai fini della lettera g), punto iii), il monitoraggio è commisurato alla classificazione effettuata conformemente all’articolo 8, paragrafo 1, del regolamento (UE) 2022/2554 e alla criticità dell’area cui si accede.
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EULAW
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Articolo 32 Sicurezza fisica e ambientale
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EULAW
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Articolo 33 Controllo degli accessi
Articolo 33
Le entità finanziarie di cui all’articolo 16, paragrafo 1, del regolamento (UE) 2022/2554 elaborano, documentano e attuano procedure per il controllo degli accessi logici e fisici e applicano, monitorano e riesaminano periodicamente tali procedure. Le suddette procedure contengono gli elementi di controllo degli accessi logici e fisici seguenti:
a)
i diritti di accesso ai patrimoni informativi, alle risorse TIC e alle loro funzioni supportate, nonché alle sedi operative critiche dell’entità finanziaria sono gestiti in base ai principi della necessità di sapere, della necessità di usare e del privilegio minimo, anche per gli accessi remoti e di emergenza;
b)
la responsabilità degli utenti, che garantisce che gli utenti possano essere identificati per le azioni eseguite nei sistemi di TIC;
c)
le procedure di gestione degli account per concedere, modificare o revocare i diritti di accesso per gli account utente e generici, compresi gli account amministratore generici;
d)
i metodi di autenticazione, commisurati alla classificazione di cui all’articolo 30, paragrafo 1, e al profilo di rischio complessivo delle risorse TIC e basati sulle pratiche più avanzate;
e)
i diritti di accesso sono riesaminati periodicamente e revocati quando non sono più necessari.
Ai fini della lettera c), l’entità finanziaria assegna l’accesso privilegiato, di emergenza e di amministratore in base alla necessità di uso o ad hoc per tutti i sistemi di TIC, e lo registra nei log conformemente all’articolo 34, primo comma, lettera f).
Ai fini della lettera d), le entità finanziarie utilizzano metodi di autentificazione robusti basati sulle pratiche più avanzate per l’accesso remoto alla rete dell’entità finanziaria, per l’accesso privilegiato e per l’accesso alle risorse TIC a supporto di funzioni essenziali o importanti che sono disponibili al pubblico.
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