+Guideline 2 – Complaints management function
---+2. Competent authorities should ensure that firms have a complaints management function which …

Guideline 2 – Complaints management function

Guideline 2 – Complaints management function

1. Ħarsa ġenerali

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2. Competent authorities should ensure that firms have a complaints management function which …

Competent authorities should ensure that firms have a complaints management function which enables complaints to be investigated fairly and possible conflicts of interest to be identified and mitigated.

1.1 Referenzi

1.2 Rekwiżiti identifikati

1.3 Standards relatati

2. Rekwiżiti identifikati

Rekwiżiti

3. Standards relatati

Standards
  • EBA - Published by the European Banking Authority at https://www.eba.europa.eu/