+Guideline 2 – Complaints management function
---+2. Competent authorities should ensure that firms have a complaints management function which …

Guideline 2 – Complaints management function

Guideline 2 – Complaints management function

1. Overzicht

,

Titel	Regelgeving
2. Competent authorities should ensure that firms have a complaints management function which …	Competent authorities should ensure that firms have a complaints management function which enables complaints to be investigated fairly and possible conflicts of interest to be identified and mitigated.

1.1 Referenties

1.2 Geïdentificeerde eisen

1.3 Gerelateerde standaarden

2. Geïdentificeerde eisen

Eisen
Bron	Eis

3. Gerelateerde standaarden

Standaarden
Bron	Eis

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