+18. Without prejudice to paragraph 17, the following should be seen as activities that support …

18. Without prejudice to paragraph 17, the following should be seen as activities that support …

Without prejudice to paragraph 17, the following should be seen as activities that support banking:

  • a. operational support, such as process optimisation and infrastructure development and maintenance;
  • b. customer relationship support, such as facilitation of the interaction between customers and the bank (e.g. customer service platforms);
  • c. risk management and regulatory compliance support;
  • d. strategic and competitive support, such as market research, big data analytics, innovation and digital transformation, or marketing activities;
  • e. back-office and administrative support, such as human resources management or document management.

Complements banking

1. Pregled

,

1.1 Sklici

1.2 Ugotovljene zahteve

1.3 Povezani standardi

2. Ugotovljene zahteve

Zahteve

3. Povezani standardi

Standardi
  • EBA -

    EN: Guidelines and other publications of the European Banking Authority (EBA), https://www.eba.europa.eu/. © European Banking Authority. Reproduction is authorised provided the source is acknowledged (EBA legal notice). Divided into sections and converted into the GRCA format, the wording unchanged. Only the versions published by the EBA are authoritative.

    DE: Leitlinien und weitere Veröffentlichungen der Europäischen Bankenaufsichtsbehörde (EBA), https://www.eba.europa.eu/. © European Banking Authority. Wiedergabe mit Quellenangabe gestattet (Rechtlicher Hinweis der EBA). In Abschnitte aufgeteilt und in das GRCA-Format umgewandelt, der Wortlaut unverändert. Maßgeblich sind allein die von der EBA veröffentlichten Fassungen.